Indian Call Centres

They're not all bad.

I'm going to be the devil's advocate of doom and say that I actually belong to a bank that not only has Indian call centres, but is also an Indian bank.

I had problems logging into my account, because the login page said that my account ID had expired, so I rang (freephone) the number on their website.

I was put on hold as soon as my call was connected.

For eight seconds.

The person who answered the phone had an excellent grasp of English, sorted my problem within minutes, and couldn't do enough for me.

They're not all bad, or they're getting better. Whichever is the reason, I'm all for it.